CCC TRUE™ Parts Network Adds Parts Suppliers

John DeRango / Company News, Parts /

Early adopters of CCC’s parts solution seeing significant reduction in return rates  Chicago, IL, April 17, 2014 – CCC Information Services announced today that four additional parts suppliers have signed on to join the CCC TRUE™ Parts Network, building on months of new parts supplier activity. Once fully implemented, the new suppliers will be able […]

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CCC ONE™ Contact Center Helps Repairers Capture More Work

John DeRango / Company News /

New solution adds centralized contact management to the CCC ONE® platform  Chicago, IL, April 15, 2014 – Speed is critical when it comes to capturing repair assignments, but it can be hard to achieve for multi-store operators who rely on their individual repair facilities to step away from their hectic workload and follow up on […]

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CCC’s Crash Course Report is Now Available

Susanna Gotsch / Crash Course /

Crash Course Article Industry’s leading automotive claims and collision repair trends data comes to life through a detailed report, infographic and webinar series Chicago, IL April 9, 2014 – Staying ahead of industry trends and marketplace dynamics is critical to success, but it can be hard to keep up or even comprehend how all of the pieces fit […]

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URG Conference Live Blog

John DeRango / Parts /

URG Post-Event Review April 12 | 9:00 PM After 2 full days of training, education and networking the URG Conference has come to a close. Attendance was through the roof with URG unofficially estimating that over 500 people attended. The day featured events on growing your parts business, salvage purchasing and environmental compliance. The industry […]

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Consumer Demographics: How Changes Are Impacting the Automotive Claims and Collision Repair Industries

Susanna Gotsch / Research /

Keep your customers informed during every step of the repair process with the convenience of easy-to-read status updates from CCC Update Plus Repair Status. Changes within the demographics of the U.S. population will impact all aspects of society – whether it relates to changes in where people choose to live, what they do for a living or what they buy.  Businesses are already seeing the impacts of a changing workforce and customer base – where four distinct generations (Generations […]

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CCC ONE™ Touch Now Available for Download

John DeRango / Collision Repair, Company News /

CCC_Touch_Hero New Mobile Estimating App Takes Customer Engagement to a New Level  Chicago, IL, March 31, 2014 – Writing an estimate at the vehicle is now a reality as CCC Information Services announced today that its CCC ONE™ Touch mobile estimating app is available for download via the Windows® Store. CCC ONE Touch is extending the […]

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CCC Introduces Carwise™ Shop Finder Solution

John DeRango / Company News /

At no additional cost, CCC ONE® customers can market their services directly to consumers  Chicago, IL, March 19, 2014 –. Shops that wish to gain greater visibility among consumers searching online for collision repair services have a new tool to put them directly in front of local shoppers. CCC Information Services announced today the launch […]

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Manage your Parts Electronically with CCC ONE Repair Workflow

John DeRango / Collision Repair, Parts, Solution Brief /

Your shop orders parts every day, which means someone is spending a lot of time visiting different auto parts websites, making calls, and even sending faxes. There’s a better way. Now, CCC ONE™ Repair Workflow offers you the ability to manage your parts electronically and automate your processes. Get live quotes, purchase parts on the spot, […]

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More Suppliers Added to the CCC TRUE™ Parts Network

John DeRango / Company News, Parts /

Professional Parts Group Joins CCC TRUE Parts Network Steady new supplier activity continues; contributes to improved parts ordering Chicago, IL, February 27, 2014 – Since launching the CCC TRUE™ Parts Network in September 2013, there has been a steady stream of new suppliers signing up to show, quote, and sell and their available parts inventories through the CCC ONE® platform. The latest aftermarket […]

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Shop Profile: Mungenast Automotive Family Collision Assistance Centers

John DeRango / Collision Repair /

CCC ONE shop Mungenast Automotive Family Collision Assistance Centers was recently profiled in FenderBender for its innovative approach to collision repair. According to the article, the St. Louis-based Mungenast combined three of its locations into one large facility to “unite the staff” by switching from flat rate to a team concept. Photo by Jason Winkeler c/o FenderBender.com […]

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