CCC Releases Mid-year Update to Crash Course Industry Insight Publication


Chicago – September 17, 2009 – It is hard to find a time when so many fast-paced changes affected the auto-physical damage (APD) industry in such a short amount of time: the groundbreaking Cash for Clunkers sales incentive program, the rapid deployment of new construction methods to meet the impending rise in CAFE standards – just to name a few. How will these factors impact the APD industry? These and other prescient topics are addressed by CCC Information Services Inc.’s Lead Industry Analyst, Susanna Gotsch, in CCC Crash Course 2009 Update.


“The U.S. government has made a huge investment in the automotive industry in an effort to turn around the economy,” said Gotsch. “While much remains to be seen regarding its long-term effect, there is an immediate impact that is becoming clearer with each passing week.”


Based on her research, Gotsch believes the industry will continue to see the impact of a deep recession.  According to Gotsch, “Insurer claim frequency will continue to trend down, while claim costs will stay relatively flat with the potential for moderate increases. Insurers will also see fewer premium dollars, as consumers will revisit coverage and policies as they continue to struggle while the economy very slowly recovers. Repairers will see a smaller pool of repairs as the vehicle fleet continues to age, more vehicles are totaled and accident frequency remains low. Lastly, changing vehicle design will mean repairers must maintain mastery of new materials and vehicle design. Ongoing training will be required to make the best, most cost-effective decisions.”


For an electronic copy of CCC Crash Course, go to www.cccis.com and click on “CCC Crash Course 2009 Update.”


About CCC Information Services Inc.
CCC brings together what matters most - insight to make the best decisions, connections into the largest auto claims network and superior productivity through an innovative single platform. Founded in 1980, CCC is the nation’s leading provider of advanced software, workflow tools and enabling technologies to the automotive claims and collision repair industries. Its client base includes more than 350 insurance companies and more than 20,000 repair facilities. CCC also delivers the most comprehensive, best-in-class industry insight by leveraging data captured from the millions of transactions processed through its network, and the forward-looking, trusted advisor perspective of its people. You can find out more about CCC Information Services Inc. by visiting the company’s web site at www.cccis.com.

Media Contacts:
CCC Information Services Inc.
John Harris, External Communications
312-229-2693